Terms & Conditions of Hire

  1. Definitions. The following terms have the meanings:
  2. Application of Terms. These terms apply to all Equipment hired by the Hirer from the Owner. If the Special Terms are inconsistent with these Terms, the Special Terms prevail to the extent of any inconsistency.
  3. Hire. The Hirer hires the Equipment from the Owner for the Hire Period for the Price.
  4. Ordering and Acceptance. The Hirer may offer to hire the Equipment by delivering an Order to the Owner. The Owner accepts the Order when it communicates acceptance to the Hirer.
  5. Price. The Price is for the hiring of the Equipment for the Hire Period. It does not include delivery, preparation of the Site, freight, installation, dismantling, packing or pick up, unless as otherwise stated.
  6. Additional Costs. The Hirer must pay to the Owner in addition to the Price, all costs incurred by the Owner (including labour costs):
    1. for delivery of the Equipment, including any additional costs for delivery to other than street level;
    2. for freight, installation, dismantling, packing and pick up of the Equipment;
    3. for providing any service to the Hirer outside of ordinary work hours, on weekends or public holidays;
    4. for design, consultancy and other similar services provided in connection with the hire of the Equipment or the Hirer’s event;
    5. if the Site is not adequately prepared for delivery and/or installation of the Equipment;
    6. if the Owner cannot obtain access to the Site;
    7. arising from a variation to the Contract, including without limitation: a change in the type of Equipment required; a change in the position where the Equipment is to be or has been installed upon the Site; a change in the location of the Site; or a change in the delivery or pick up instructions from those first agreed;
    8. arising from a failure of the Hirer to be in attendance at the agreed time for delivery or pick up of the Equipment;
    9. in cleaning the Equipment where it has been returned in an unclean state;
    10. for service calls to the Site during the Hire Period;
    11. for Site inspections in excess of 1 for any one Contract;
    12. in enforcing any provision of the Contract against the Hirer; and
    13. for replacement of any Equipment not returned by the Hirer at the end of the Hire Period, or at the Owner’s election at 100% of the daily rate applicable under the Contract for each day or part thereof that Equipment remains unreturned.

    If any costs referred to in this clause are ascertainable before the Hire Period commences, they must be paid before that time.

    This provision does not limit the Owner’s rights to damages, compensation or indemnity under any other provision of these Terms.

  7. Price Lists. Any price lists published by the Owner may be changed without notice.
  8. Goods and Services Tax. The Price excludes GST unless otherwise specified on the Order. Where the Price excludes GST, the Hirer must also pay GST on the Price, where applicable.
  9. Payment. The Price will be paid as follows:
    1. 30% non-refundable deposit on acceptance of the Order by the Owner;
    2. 40% 30 days prior to commencement of the Hire Period; and
    3. 30% payment due prior to commencement of installation for the hire period.

    The Owner is not obliged to deliver possession of the Equipment to the Hirer until funds given in payment of the Price are cleared.

  10. Credit Card Payments. The Hirer authorises the Owner to complete any documentation for the purposes of the Hirer making payment through any credit card or direct debit system. The Owner may, in addition to the Price, charge a credit card fee for payment by credit card. The Owner reserves the right to refuse payment by credit card, including: where payment is not made at the times and in the amounts required by these Terms. Should the owner accept payment by credit card then a credit card fee equal to 3% of the total payment will be charged. Our preferred methods of payment are Electronic Funds Transfer or Direct Debit.
  11. Interest on Unpaid Amounts. The Hirer must pay interest to the Owner at the rate of 1% per month on any amount which is overdue, from the date it became due until the date it is paid.
  12. Cancellation and Early Return. If the Hirer cancels the Order after it has been accepted or fails to take delivery of the Equipment the Hirer must pay the Price to the Owner as liquidated damages. The Hirer is not entitled to any refund of the Price if it returns the Equipment before the Hire Period Ends.
  13. Instructions from Hirer. The Hirer must provide the Owner with clear delivery, installation and pick up instructions at least 7 days prior to commencement of the Hire Period. These instructions must include the date, time, place and name and mobile phone number of the Hirer’s representative who will receive and return the Equipment.
  14. Access. The Hirer warrants that it has the right to access the Site, and that the Owner may access the Site to fulfil its obligations under the Contract.
  15. Preparation of Site. The Hirer must prepare the Site to the Owner’s satisfaction for delivery, installation, dismantling and pick up of the Equipment. This includes ensuring the Site is accessable, removing obstacles, levelling the ground, and ensuring the Site is safe. The Owner is not responsible for doing these things.
  16. Electricity. The Owner may use the electricity supply at the Site for the purposes of installing and/or operating any of the Equipment. This is at no cost to the Owner.
  17. Return of Equipment. The Hirer must return the Equipment to the Owner before 5.00pm on the last day of the Hire Period. Where the Owner has agreed to collect the Equipment from the Hirer, the Owner must have the Equipment ready for collection on the last day of the Hire Period in accordance with the pick up instructions.

    The Equipment must be returned clean, in good repair, and otherwise ready for transit or storage.

  18. No Warranty. The Owner gives no warranty that the Equipment is fit for the purpose required by the Hirer. The Hirer must satisfy itself as to this.
  19. Risk. The Equipment is at the risk of the Hirer during the Hire Period and at all times during which it is on the Site or in the Hirer’s possession. The Hirer holds the Equipment as bailee and must take reasonable care of it. The Hirer must not part with possession of the Equipment or encumber it.
  20. Inspection and Repair. The Owner may inspect and repair the Equipment at any time during the Hire Period. The Owner or its representative may enter upon the Site for this purpose.
  21. Removal, Alteration and Use of Equipment. The Hirer must not: remove the Equipment from the Site or its position of installation; alter the Equipment; repair or attempt to repair the Equipment; or use the Equipment for a purpose which is different from that for which it is designed.
  22. Damage to Equipment. The Hirer must compensate the Owner for the replacement cost of any Equipment which is damaged, lost or stolen during the Hire Period or at any time during which it is in the Hirer’s possession. The Hirer must also compensate the Owner for any other loss or expense it incurs as a result of such events.

    The Hirer acknowledges that any Equipment which has been damaged will be kept for one month after it is returned to the Owner, and then will be destroyed.

    A statutory declaration signed by the Owner as to the condition of the Equipment and the number of items delivered and/or returned is final, cannot be disputed by the Hirer and is admissable in legal proceedings as conclusive evidence of its contents.

  23. Bond. If requested by the Owner the Hirer must pay (in addition to the Price) a bond equivalent to 10% of the Price. The Owner may apply so much of the bond as is necessary to compensate the Owner for any breach by the Hirer of the Contract, or any damage or loss sustained in respect of the Equipment. The balance if any is refundable to the Hirer.
  24. Insurance. The Hirer must maintain public liability insurance for $10 million and property insurance for the full replacement value of the Equipment. For all orders with a total value exceeding $20,000, the Hirer is required to produce a relevant Certificate of Currency, or have their insurance policy specifically endorsed for the Owner’s interests if so requested.
  25. Indemnity. The Hirer indemnifies the Owner, its officers, employees and agents against all Claims the Owner incurs as a result of: the Hirer’s negligence; the Hirer’s breach of the Contract; the Hirer’s breach of any warranty contained in these Terms; the Hirer’s breach of any law; preparation of the Site for delivery or installation of the Equipment; the Owner’s entry upon the Site; the delivery, installation, inspection, use, dismantling and collection of the Equipment; and contact with underground pipes or wires on the Site.
  26. Owner Not Liable. The Owner is not liable to the Hirer for, and is released from liability in respect of: failure to have the Equipment ready for collection when the Hire Period commences; failure to deliver the Equipment in accordance with the delivery instructions; loss, damage or injury to any person, property, animal or thing resulting from the delivery, installation, inspection, use, dismantling and collection of the Equipment; the break down or failure of the Equipment; failure to provide equipment of the type and in the quantity specified in the Order; and defects in the installation of the Equipment at the Site.
  27. Exclusion of Laws. To the extent permissable by law, all warranties or other rights implied by law in favour of the Hirer are excluded.
  28. Limitation on Liability. If the Owner is liable to the Hirer for a breach of this Agreement or any warranty implied by law which has not been lawfully excluded, the Owner’s liability is limited to: refunding the Price; repairing the Equipment; replacing the Equipment; supplying the Equipment for hire again; or payment to the Hirer of the cost of having the Equipment supplied for hire again. The Owner may choose which of these options apply. The Owner is not liable to the Hirer for consequential or indirect loss, economic loss, or other expenses. The Hirer must not claim a lien over or retain possession of the Equipment in satisfaction of its claim.
  29. Termination. The Owner may terminate the Contract at any time without liability to the Hirer. If the Contract is terminated the Hirer must return the Equipment, or the Owner may at its election collect the Equipment from the Site at the Hirer’s cost.
  30. Amendments. No amendment to the Contract will be binding on any party unless made in writing properly and duly executed by that party.
  31. Waiver. The failure of the Owner to exercise any right arising as a result of a breach by the Hirer of the Contract will not waive that right, nor will any practice developed between the parties waive or lessen the Owner’s rights under the Contract.
  32. Assignment. The Hirer must not assign the Contract.
  33. Governing Law. The Contract will be construed in accordance with the law of Victoria and the parties submit to the non-exclusive jurisdiction of the Victorian Courts in Melbourne.
  34. Severance. If any provision of the Contract is, for any reason, considered or found by a Court of competent jurisdiction or any competent Government authority to be invalid, illegal or unenforceable, that provision is to be severed from the remainder of the provisions of the Contract. The remainder of the provisions of the Contract will remain in full force and effect unless the basic purposes of the Contract are defeated.
  35. Warranty Of Authority. Any person signing or purporting to sign the Order or another document on behalf of the Hirer warrants that they have the authority of the Hirer to sign, and indemnifies the Owner against all losses incurred if that person does not have such authority.
  36. Joint and Several Liability. If the Hirer is more than one person the Hirer is jointly and severally liable under the Contract.
  37. Privacy Policy. Delighting collects your personal information to assist us in providing the goods or services you have requested and to improve our products and services. We, Delighting Pty. Ltd. may be in touch to let your know about goods, services or promotions which may be of interest to you. Please let us know if you object to this and if you would prefer not to be contacted with special offers or in relation to our other goods and services.